Chapter 55 mins read
Cancellation and refund basics
Kill Fees
Contracts should include a cancellation clause. If a client cancels 24 hours before a shoot, the creator still deserves a 'kill fee' because they turned down other work for that date.
Key Takeaways
- •Include a cancellation policy.
- •Advance payments are often non-refundable.
- •Respect people's time.